1 May 2019

Full-Time Account Manager


Design Engine Job Post

Job Description


Design Engine is the world leader in delivering high-impact courses for 3D professionals, industrial designers, mechanical engineers, draftsmen, mechanics, and game designers alike. We are less about the software and more about technique, which delivers higher software comprehension and retention. We don’t just teach 3D CAD software; we teach design and engineering. We boast a proven track record, having trained over 2,000 industry professionals in software such as Pro/ENGINEER, Pro/SURFACE, Creo, SolidWorks, Maya, Rhino, Alias, and Adobe. DESIGN-ENGINE|EDUCATION also offers workshops in design and engineering.

Since 1994, DESIGN-ENGINE EDUCATION has delivered the highest quality 3D training programs and design services in the world. We strive to make advocates out of each designer and engineer who participates with Design Engine.

Design Engine is a recognized leader in the design world for providing top-notch 3D CAD training. We are looking for a strong business development intern to help our Chicago office expand our existing client base!

Can you tell a story?  We need some people that can tell our story.  Specifically an experienced, energetic and motivated account manager to join our team in the west loop of Chicago.  We are looking for two dynamic professionals.  One more senior than the other.


In this role, you will use your skills to: Prospect for and make calls to potential business clients, developing new accounts and lead creation. Candidates will need to have sales experience; hospitality experience and POS (Point of Sale) preferred. Compensation includes a base salary and commissions on self-generated sales revenue.  You will walk into established accounts in these positions.


  • Reports to the Operations Manager, providing regular input on all account activity, including status, call reports, and outgoing proposals on a weekly basis.
  • Understanding of company capabilities and services, and effectively communicates all offerings to the client.
  • “Order Taker”: Answers all phone calls regarding training inquiries and regularly follows up with prospective and past clients.
  • Creates and reviews all major deliverables (i.e. course type, cost, set date) in each proposal to ensure quality standards and client expectations are met.
  • Sends out proposals to prospective and repeat clients, approves change orders and invoices, and is responsible for payment collections (i.e. following up on invoices sent).
  • Works closely with the TEAM in order to maintain a continuous knowledge of proposal status in order to identify potential issues and/or opportunities within or related to the proposal.
  • Responsible for specific client communications, conflict resolution, and compliance on client deliverables and revenue.
  • Aware and in pursuit of opportunities for account growth and new business, including cold-calling, data mining, and utilizing social media and web applications.
  • Meet weekly and monthly sales quota (i.e. number of proposals, cold calls, sales, etc.)
  • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
  • Attends client meetings and various industry events, as required.



  • 1 year of Account Management or Sales experience.
  • Experience in a small, entrepreneurial work environment.
  • Associate Degree in Business, Communications, Marketing, or a related field.


  • 2+ years of Account Management or Sales experience.
  • Experience in Admissions/Enrollment Management at an educational institution.
  • Bachelors Degree in Business, Marketing, Engineering, or Design.


  • Account Management skills – PROVEN ability to create, maintain and enhance customer relationships.
  • ENTREPRENEURIAL Spirit – High levels of Initiative, Passion, Energy and Drive
  • Works well in a TEAM environment
  • INVESTED in the success and goals of Design Engine
  • Personable and Professional demeanor on the phone and in person.
  • Persistent:  EXCELS at follow-ups with clients and prospects.
  • RESILIENT: Takes rejection well and moves forward.
  • Excellent written and oral COMMUNICATION skills.
  • Plans and carries out responsibilities with minimal direction.
  • Business acumen.
  • Experience in F&B / restaurants / hospitality / sales would be an asset
  • Previous POS (Point of Sale) experience would be an asset
  • Excellent oral & written presentation, communication and negotiation skills
  • Excellent time management skills
  • Creative and collaborative
  • Proficient in Google Drive – Docs, Sheets, Slides & Calendar
  • CRM experience is an asset
  • Strong sense of accountability
  • Must be a team player
  • We use both ACT & Quickbooks to manage accounts

How to Apply

Please call 312.226.8339 if interested in applying for the position.

Job Categories: Account Management. Job Types: Full-Time. Job Tags: Design Engine Jobs. Salary: BOE. Job expires in Endless.

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